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What You Agree to When You Use warung26

These terms set out the rules that apply to your account on warung26 — covering how you register, how your wallet transactions are processed through DANA, OVO, or GoPay, and what we both commit to.

Account registration rulesDANA, OVO, GoPay wallet termsDeposit and withdrawal conditionsAccount suspension policyJurisdiction and eligibility
warung26 What You Agree to When You Use warung26
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been actioned incorrectly, contact our support team directly. We handle account-specific queries around wallet verification, transaction disputes, and term clarifications through the channels below. Response scope covers account access, wallet linking, and documented policy questions.

Live Chat Open the chat widget inside your account dashboard for real-time queries about wallet verification, account holds, or any clause in these terms you need explained.
Email Support Send detailed term-related questions, including transaction references and wallet details, to our support email. We respond to documented disputes and account-action queries in writing.
Account Help Centre Access the Help Centre through your logged-in account to find answers on common term queries — wallet ownership checks, account closure steps, and update notifications.
HOW WE HANDLE THIS

Our Commitments Under These Terms

These terms are not one-sided. We outline below what warung26 commits to on your behalf — from how your account data is stored to the steps we take before any account action is applied. Every commitment here is tied to a specific operational process, not a vague promise.

Account Data Handling

Your registration details and linked wallet information — DANA, OVO, or GoPay — are stored securely and are never shared with third parties outside of payment processing and fraud verification.

Transaction Record Retention

All deposit and withdrawal records tied to your account are retained for audit purposes. You can request a transaction summary at any time by contacting support with your account reference.

Account Security Practices

Access to your account is protected by OTP verification at login. Any suspicious login attempt triggers an automated hold, and you are notified via the contact method registered to your account.

How to Request Term Changes

If you want to update your registered wallet, close your account, or flag a dispute about how a term was applied, contact support in writing. We document every request and respond with a reference number.

Answers to Common Terms Questions

These are the questions we get most often about how these terms work in practice — covering your account rights, what happens when terms change, and how wallet rules apply to your transactions.

Yes. Any deposit or withdrawal processed through DANA, OVO, or GoPay is subject to these terms. The wallet used must be registered in your name and match your account details.

Updated terms are posted on this page with immediate effect. Continuing to use your account after an update means you accept the revised terms. We do not notify you individually for every change.

Yes. Contact support via live chat or email with your account reference and a description of the action. We will review it against the relevant term and respond with a written outcome.

No. Your account is personal to you and cannot be transferred, sold, or shared. Wallet ownership must match the registered account holder at all times — this is verified during withdrawal processing.

Submit a closure request through the Help Centre or by contacting support in writing. Any pending balance linked to your DANA, OVO, or GoPay wallet is processed before the account is closed.

Yes. Access to warung26 is available only where local law permits. It is your responsibility to confirm that using this service is lawful in your region before registering or placing any bets.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.